Testimonials

Actual Testimonials from some of the many Clients and Realtors® we have worked with

“I can’t thank Robert and his company Fleetwood Building Inspections enough for their continued commitment to excellence. The quality of his building inspections and service is exceptional and is only challenged by his wonderful interaction with clients. He approaches every home inspection the same way, professional, educated, competent and with a gentleman’s approach!”  W.C. Manager

Thank you for sending the pictures and the very thorough inspection today. We appreciate the service and will call again.
L. H.  Sooke, B.C. Canada

Thank you again Robert for the telephone conversation last evening.  I truly appreciate your advice & suggestions.  I hope to be in contact with Nancy today to go over the inspection report with her.  I will be glad to refer you and your company to anyone who asks.  Sincerely,   K. C.

“Most clients have no idea of whom to call for residential inspection services during the subject removal phase of the transaction.  I always recommend Robert Hughes and it is because I have attended every client “walk thru” after his inspection (this is how I choose to support my clients and it positions me better in any subsequent negotiations required as a result of the findings).  His appearance, demeanor, vehicle/signs, uniform, tools/kit and interpersonal skills with nervous/anxious clients is the utmost in professional.  The home inspection is often the most worrisome aspect for buyers since the financing and most other factors are minor compared to the horror stories they tend to have in the back of their minds about significant potential problems.  Robert will often get them to focus better by letting them know upfront that all he discovered were “minor…not too significant issues”.  You can then see the clients visibly relax and actually enjoy the remainder of the walk thru.  When problems are encountered Robert will then explain it so anybody with zero trades experience can completely understand.  He will also revisit the more complicated topics at least twice in the walk thru.  I too find his reports very thorough and when supplemented with photos, especially from areas that the clients don’t go, like crawlspaces and attics they are truly excellent.  To sum up I would use/recommend Robert to any member of my circle of  friends and family.  He is that good.”   N.C.

Robert,
Happy New Year.  Absolutely, we would be more than happy to act as a reference for your service.  We may also be contacting you again soon as we are going to look at another house this afternoon for the second time.
Cheers L.L.

I have referred Robert Hughes, Fleetwood Building Inspections, to my 
clients for many years and they have all been very pleased with the 
quality of work he provides, plus his professional approach, in 
inspecting the property.
Robert goes above and beyond for his clients.  An example is:  I had 
an out-of-Province Buyer who was purchasing a larger property that did 
have a few concerns, which the Seller agreed to remedy.  Robert spent 
time on the phone with my client going over the inspection report and, 
when the work was completed,  made another trip to the property to 
inspect the work, took pictures and felt the work was acceptable. My 
client was thrilled that someone would take the time to take before 
and after pictures plus make another trip to inspect the work.
I know my clients are going to be looked after when Robert does the 
inspection – and I know that it will be professionally done.
I.L.

To Whom It May Concern: I’ve been a full time licensed Realtor with Sutton Group West Coast Realty for over 10 years now, and consistently an MLS Award winner.  After dealing with most of the various building inspection companies in town, I was very pleased to be referred to Robert Hughes and his team at Fleetwood Building Inspections (FBI) many years ago.  There are a number of reasons FBI stays at the top of my short list of trusted inspection companies: for even the most discerning Buyer, Robert offers the perfect blend of experience, communication skills, and technology.  You could say he has a great “bedside manner”.  For the Realtor, Robert represents professionalism and peace of mind.  Simply put, I trust FBI and have peace of mind when I know my client is in his care.  This is invaluable.  I have no hesitation endorsing or referring Robert and the staff of FBI whether it be for a high rise condo, or a large character family home.
Sincerely,  D.B.

You have always been a consummate professional and over these last 10 years have proven to have been an important part of my team. Your wealth of knowledge, combined with your excellent customer service has on more than one occasion saved a sale for me.
Kind Regards,   S.A.

To whom it may concern:
I have been a realtor for over 27 years and have used  Robert Hughes of Fleetwood Building Inspections on  numerous occasions over several years. His team is most accommodating in setting appointments convenient to my clients. He is always punctual, reliable, and completes a  thorough and accurate inspection. Robert is also an expert at handling questions and concerns which clients may have. I would not hesitate to recommend him.   D.P.

Hi Robert,
You can certainly use me as a reference.  Also below is a short testimonial.
I have been recommending Fleetwood Inspections to my clients for about 6 years now.  Robert Hughes is reliable, personable, and conveys information about the properties he inspects with a realistic perspective.  He is more than qualified and very competent.  He has on occasion gone beyond the call of duty and been very helpful. I highly recommend him to consumers and Realtors.  V.E.

Hi Robert….. sorry for the lengthy delay in getting back to you! Yes, I would be more than happy to assist you in any way possible.  Please feel free to use my comments below in whatever way you see fit:
“I have used the home inspection services of FBI numerous times for almost 6 years. Not only does Robert provide thorough inspections, but his interactions with my clients are what truly set him apart.  Robert always informs my clients of potential issues and problems in a factual and non alarming type of way…. very important in real estate transactions where emotions commonly run high!  The folks at FBI are always good at accommodating inspections on short notice and make it easy to work with them.  I will continue to recommend their services to my clients for years to come.”  J.B.

My name is Melanie and I was refereed to Fleetwood Building Inspections by a friend who had used them in the past and said that FBI Home Inspections is your guy! I have used FBI Home Inspections twice, in the past six months as we were looking to buy another home.  Their quality of service is amazing.  The first time I called FBI, I was greeted by a cheerful voice from Judy.  She quickly answered all my questions and patiently explained what a home inspection was and how we would go about it.  I got off the phone feeling like I was in good hands!  Robert was on time and greeted us with a big smile.  He very carefully walked us through the home, inside and out and took the time to answer our questions.  Once the walk through was done, Robert went over the written report and explained everything again.  We were very thankful to have someone with Roberts experience looking out for us.  He recommend exactly what items needed to be fixed and how to go about doing it.  Several days later, I had even more questions, Robert took the time over the phone to answer them all.  We have used Fleetwood Building Inspections twice now and would not hesitate to recommend them.  Robert and Judy make you feel like family.  Their experience and knowledge of the industry help ease the nerves of home buyers.  M.L.

Dear Robert,
For the past decade Fleetwood Building Inspections has impressed my Buyers with their thorough, polite, knowledgeable service.  FBI pays particular attention to my clients deepest concerns, and take time and care with explanations. FBI inspectors are courteous and use finesse in their communication with clients, which adds a sense of trust and security to their decision making.  Truly, they are the knowledgeable “gentlemen” in the home inspection industry, and clients always thank me for recommending FBI.     D.R.

We hope we can help you with your next inspection!